Main Workshop & Administration

Watch Repair Centre
6 Old Eldon Square , Newcastle Upon Tyne, NE1 7JG

Tel: 0191 2302910
Freephone: 0808 1682317

Head Office & Accounts

6 Old Eldon Square, Newcastle Upon Tyne , NE1 7JG

Tel: 0191 2210711


Unit 27, Central Mall , Cleveland Centre , Middlesbrough , TS1 2NR

Tel: 01642 211860

Newcastle Upon Tyne

1 Earls Way, Eldon Square, Newcastle Upon Tyne, NE1 7XS

Tel: 0191 2602882


26 Garden Walk, Metro Centre, Gateshead , NE11 9XY

Tel: 0191 4600050


Kiosk 2, Middleton Grange, Hartlepool , TS21 7RR

Tel: 01429 273813


1 Bute Gate, Kingdom Centre, Glenrothes, Fife ,KY7 5NU

01592 757666



Founded in 1992 by Newcastle born Rolex specialist Watchmaker Chris Rowell. The Watch Repair Centres first branch was within the prestigious Metro Centre Development (Gateshead), three miles from Newcastle. Dedicated to providing direct access to expert technicians, without dealing with untrained sales persons in high street jewellers, the Watch Repair Centre soon opened branches within Eldon Square shopping centre Newcastle and in Middlesbrough, Hartlepool and Glenrothes, Fife (north of Edinburgh).


To support the Watch Repair Centres growing branch network a modern state of art workshop facility was opened in Newcastle city centre. Boasting the latest pressure testing, cleaning and electronic timeing equipment the Newcastle workshop allowed the Watch Repair Centre group to deliver an unrivalled level of service and expertees directly to the customer. Recently we were proud to gain the status of “Omega Service Centre”


Headed by a second Rolex specialist watchmaker, a Rolex specialist watchmaker of over 30 years, and with a staff of watchmakers and technical staff the Watch Repair Centre group can now boast of having the regions premier watch repairing facility. Specializing in the repair of most of the worlds quality watch brands in particular Rolex and other brands such as Omega, Breitling, Longines, Gucci and Tag Heuer, we are at your service !


We believe the Watch Repair Centre owned and run by Rolex specialist Watchmakers, supported by a team of dedicated watchmakers and technical staff is truly the leading Rolex and Omega watch repair facility.


Why not call us on our dedicated free phone number 0808 1682317 and speak to one of our professionals today !


Or simply print off Watch Repair Request form, fill in the details and send your wristwatch directly to our workshop ( 6 Old Eldon Square, Newcastle upon Tyne, NE1 7JG ). Upon receipt of your watch you will be contacted within 48 hours to discuss your particular needs. Our Rolex specialist watchmakers offer you a free estimate service, so why wait ?


Some of the brands that we can repair and service are: Rolex, Mont Blanc, Swatch, Fossil, Patek Philippe, Tag Heuer, Tissot, Omega, Breitling, Longines, Baume & Mercier, Citizen, Titan, Piaget, Movado, Corum, Ebel, International Watch Company, One, Casio, Diesel, Accurist, Armani, Breil, Burberry, Calvin Klein, Christian Dior, D&G, DKNY, Ebel, Gucci, Versace and many more.

Ultrasonic cleaning machine

The dismantled components of your watch are cleaned in specially formulated solutions. This machine is one of the most advanced available. Using ultrasonic waves and a cleaning solution ensures an industry leading quality of finish.

Condensation testing machine

This equipment was supplied to us directly by Rolex UK. Your watch case is cooled and heated to a precise temperature for a specific time. Vapour deposited on the glass and how long it takes to disperse provides information to the watchmaker as to the integrity of the case seals

Wet testing machine supplied by Rolex UK

A watch case is submerged and subjected to a vacuum. A watchmaker can asses the condition of the watch seal by the results seen.

Dedicate to perfection

You are welcome to call at our workshop and we accept watches by mail globally or through one of our branches (please see store location). If you have any questions or need and advice, please contact us and one of our expert team will be glad to help.


We are pleased to provide a free estimate without obligation.

Variable speed polishing machine.

Various mops and compounds are used to re-finish your watch case and bracelet. This process alone can take some hours to complete.

One of our ultrasonic tanks

Your watch case and bracelet are submerged in cleaning solution where ultra sonic waves ensure any deposits are removed. Attention to detail in the cleaning of your watch case is vital as it will house the serviced movement.

Glass cutting machine

Your watchmaker can make a cast of the watch case needing a new glass. From this cast a duplicate glass can be cut to fit exactly.

We Also Buy & Sell

Damaged, Broke, Any Condition


To get a quote from us please visit our sister site My Dream Watch is part of the Watch Repair Centre Group, established in 1992. With tens of thousands of satisfied customers over almost two decades, you can be 100% confident that you are in the safe hands of a genuine ‘bricks and mortar’ company with an outstanding reputation. click the link below to start selling your watch.

Electroplating machine

Enables your watchmaker to re-plate surfaces with gold or rhodium.

Electronic timing and testing machine

This ultra sensitive piece of equipment provides your watchmaker with a host of vital data. The amplitude, beat and rate in multiple positions are shown, allowing detailed alterations, regulations and diagnosis to be made. An essential piece of equipment.

Depth presure testing machine

Allows your watchmaker to submit a watch case to a simulated depth of 400m (40bar). This piece of equipment enables your watchmaker to test watches rated to ultra deep depths in particular we will use this devise when testing the likes of Rolex Submariners and other ultra deep sports watches.